There are two ways you can sync products once you are connected with a Source store.

Sync → Use Sync to create NEW products in a Destination store

Map → For products that exist on both the Source and Destination store, use the MAP function. Mapping will connect products with like SKUs.

<aside> ✨ Before you Sync make sure all products and variants have unique SKUs. Duplicate or missing SKUs will prevent healthy syncing.

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Syncing Products

Sync and unsync your products by selecting the check box next to a product and clicking on the sync or unsync tab at the top of the list of products. You can still select all or many products at once → bulk sync and unsync as well. Use your Status Filter and/or Search bar to search for products a subset of products.

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Bulk Map & Bulk Unsync

<aside> ✨ Good to know: Bulk mapping automatically compares everything on the destination store to see what matches to the source store. Sync, unsync relies on what you select on the product list.

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To Bulk map your products, click Bulk Mapper and select start. To Bulk Unsync select all (25 product limit), and then choose unsync & keep or unsync & delete.

Just like syncing, mapping requires unique SKUs for all products and variants and the same number of variants on the source and destination store product.

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View Product Details & Individual Mapper

<aside> ✨ ProTip: Troubleshooting inventory and product sync For any product sync issue, you can use a combination of your Activity Log 🔔 and Individual Mapper 🗺️ to resolve most inventory and product sync issues and discrepancies.

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To map an individual product or check the variants / SKUs, use the Map button to the right of each product. If a product is unsynced/mapped, a Map button will appear in the top righthand corner. If a product is already mapped you will not have the option to take any actions. For product details, use the 👁️ to the right of each product - this will display the Source stores products details including images, variants, SKUs, and tags.

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