LOCATION

Remote 🌎

WORK HOURS

Minimum 6 hrs overlap with Sydney, Australia

JOB TYPE

Full-Time

<aside> <img src="/icons/flash_orange.svg" alt="/icons/flash_orange.svg" width="40px" /> Apply Now!

</aside>

About Syncio

Syncio is on a mission to make commerce collaborative, empowering merchants, entrepreneurs, and creators to grow together. Today, over 15,000 merchants from 100 countries use Syncio to sync inventory across their expansion stores, retail partners, and marketplaces. We believe that collaboration is at the heart of commerce, shareable inventory supercharges collaboration, and ultimately creates a more egalitarian world.

We’re a high-growth scale-up (Deloitte Tech Fast50 Rising Stars 2021) that’s bootstrapped. We help thousands of merchants globally yet are still a really small team. You’ll be in the first 15 employees at Syncio. For sheer potential impact, opportunity, and growth, it doesn’t get much better than this role.

The Role

Syncio is looking for a Product Designer to join our team and play a key role in shaping not just exceptionally usable software, but the future of collaborative commerce.

Design is part of the Syncio DNA. We view design as a prerequisite to product management, meaning this role will have an outsized influence across growth, customer experience, and the product itself. You will own all aspects of the product lifecycle, from discovery and ideation to pixel-perfect execution and post-implementation analysis.

We are looking for a designer with solid fundamentals and a "get-it-done" attitude. While you will work closely with the Design Lead for constructive feedback and peer support, we expect you to take full ownership of your projects, dive into the details, and get your hands dirty.

This is an exciting opportunity for a proactive designer with 2-3 years of experience (or equivalent growth mindset) who wants to grow beyond "drawing screens" into a holistic product thinker capable of driving real business impact.

What you’ll do

• Drive the Full Product Lifecycle: Lead the entire design process, from gathering user pain points to post-launch iteration.
• Transform Ambiguity into Clarity: Partner with the Founder, Product, CX, and Growth teams to translate vague feedback into solid problem statements and well-scoped user stories.
• Balance Ideal and Pragmatic Approaches: Explore bold, 'ideal' solutions first to push the boundaries of what’s possible, then collaborate with engineering to make them a reality.
• Own the Final Experience: Deliver detailed specs including all edge cases and responsive states. Your job isn't done until the user experiences the value in production.
• Design Advocacy: Raise the team’s "Design IQ" by improving internal processes, organisation, and the overall design practice at Syncio.
• Agile Execution: Work in highly cross-functional teams and be ready to jump into any role to help the team execute and deliver on our ambitious roadmap.